Frequently asked questions
Everything about contracts, contract codes, fees, and what happens when something goes wrong.
Dronotix is a crypto-only escrow platform. We hold a buyer's funds in a secure contract wallet until the buyer confirms a product or service was delivered as agreed, then we release the funds to the vendor.
Anyone trading with a stranger online freelancers and clients, buyers and sellers of physical goods, or two parties doing a peer-to-peer crypto trade where neither side wants to send funds first.
No. Dronotix is crypto-only we currently support Bitcoin (BTC), Ethereum (ETH), and USDT. There is no fiat on-ramp, bank transfer option, or card payment.
A contract code is a unique identifier generated once a buyer funds an escrow contract. The buyer sends this code to the vendor, who enters it on Dronotix to confirm they're the intended recipient and accept the contract terms.
The contract status changes to "In progress," the vendor's payout wallet is locked in, and the vendor proceeds to complete the work or ship the product. The buyer's funds remain in escrow throughout.
Terms can only be amended if both buyer and vendor agree to the change before the vendor marks the job as delivered. Once delivered, terms are locked for review.
No code means no funded contract on our side, and you should not begin any work. Always wait for a valid contract code before delivering anything.
We currently support Bitcoin (BTC), Ethereum (ETH), and USDT (on Ethereum and Tron networks). More assets may be added as demand grows.
Fees scale down as contract value goes up, starting at 3% for contracts under $500 and dropping to 1.25% for contracts between $5,000 and $25,000. Larger contracts get custom pricing. See the full breakdown on our Services page.
The fee is deducted automatically from the escrowed funds at the moment of release there's no separate invoice or upfront charge.
If a vendor confirms a contract code but never delivers by the agreed deadline, the buyer can open a dispute. If Dronotix confirms non-delivery, escrowed funds are returned to the buyer's wallet minus any applicable network fees.
Either party can open a dispute before funds are released. Dronotix reviews the original contract terms alongside any evidence submitted — files, screenshots, tracking numbers, or messages — and makes a release decision based on what was actually agreed.
Escrowed funds are held in dedicated, access-controlled wallets separate from operating funds. They are never lent, staked, or used for anything other than holding the contract balance until release.
No. Only the buyer can voluntarily release funds. The only other path to release is a dispute decision made by Dronotix after reviewing both sides' evidence against the contract terms.
Once funds are released from escrow to a vendor's wallet, the on-chain transaction is final, like any crypto transfer. This is why confirmation happens before release, not after.
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